Terms & Conditions

Online purchases

Where to buy. Buy tickets online through the official Mt Baldy Resort website or authorized ticketing partners. Make sure you're on a secure, verified site.

Ticket types. We offer different tickets for activities and special events. Choose the right ticket for each person in your group.

Pricing. Prices are listed online and can change without notice. Club Baldy and Loyalty Club pricing are also available.

Confirmation. You'll get a confirmation by text or email to help with check-in. Please use a valid cell phone number when you book.

Redemption. At the resort, show your ID and the phone number used to book at the ticket redemption point. Without valid ID, you may be denied access to the chairlift.

Validity. Tickets are only valid for the date and time on your confirmation, and can't be used on another date or time without our approval.

Refunds & cancellations. Tickets are non-refundable unless we say otherwise because of severe weather, closures or other unexpected events, in which case you may get a refund, rain check or new date. We'll notify you by text or email, and it's your responsibility to read those messages. Unused tickets from these situations must be resolved by the official end of the season, April 30. Tickets don't carry over to the next season.

Changes. To change your date or time, contact us at least 72 hours before you arrive. Availability and fees may apply.

Your trip. You're responsible for your own transportation. Parking, rentals and meals aren't included unless stated.

Resort policies. All guests must follow our safety guidelines, code of conduct and chairlift rules. Guests who don't may be removed without a refund.

Liability. Mt Baldy Resort isn't liable for any loss, damage, injury or theft during your visit. Guests assume all risks of the activities they take part in.

Right of refusal. We may refuse service to anyone, and cancel, revoke or limit any ticket or pass at any time. Fraudulent use of tickets may be prosecuted under California Penal Code 537(b). Facilities are operated under permit from the U.S. Forest Service.

Parking

Book parking ahead for the best rate. Adventure Passes don't include parking. Uber and Lyft will drop off at Mt Baldy but won't come back up for pickups.

Chairlift rules

• All lift riders must be at least 40" tall and no more than 350 lbs
• Only 2 riders per chair
• Children under 12 should ride with an adult
• No animals on the chairlift
• One carry-along item per rider. Watch loose items and clothing while loading and unloading
• No bouncing, swinging or horseplay
• No ice chests, strollers, firearms, fireworks, weapons, drugs or alcohol on the lift
• The lift does not stop for loading unless you ask, so let the operator know if you need help

Alpine gear, camping gear, bikes and other allowed items only ride the lift with the right lift ticket.